FAQs – Stabby Labs

FAQs

We're here to answer your questions!

CAN I FLY WITH MY FN PEN?

Tactical pens are not allowed according to the TSA website however if a graphite pencil tip is threaded into the body of the FN Pen 2.0, it is technically just a pencil & pen. Has anyone ever noticed when we forgot to swap the tips out? Nope.

DID KEANU REEVES RECEIVE AN FN PEN?

Despite numerous attempts to contact him, his agent, or even random social media fan accounts, we have not received any promising leads. We respect his privacy but we'd be extremely happy to send an FN Pen to him, anyone on his production team, etc.

WHAT ARE SHIPPING TIMES AND COSTS?

Free shipping for domestic orders over $49. Ships within 1 to 2 business days, unless the item is backordered or is specified otherwise in the item description. Items will typically be delivered 3-4 business days after purchase.

We offer discounted shipping rates (minus ~$5USD) for our international friends - we don't want you to feel left out just because you live on another part of this floating rock. We'll include the equivalent credit and have the discounted rate automatically calculated at checkout (the credit will not show as a separate line item).

Next-day and Express delivery options are also available.Backordered items and restock estimates will be specified on the product page.

WHAT PAYMENT METHODS CAN I USE?

Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa.
Fast Checkout option allows you to securely save your credit card details so that you don't have to re-enter them for future purchases.
PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 10 days of their original delivery date in same as new condition will be eligible for a full refund.Refunds will be charged back to the original form of payment used for purchase. The customer is responsible for shipping charges when making returns.
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