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Warranty

It's our mission to make the best things. Not good, not great, but literally the best EDC products. It is also our mission to not create any unnecessary waste.

Our Lifetime Warranty Covers:

  • Manufacturing defects
  • Failures or breakages that render part or all of your product to become non-functional

Our Lifetime Warranty does not cover:

  • Cosmetic blemishes, scratches, stains, or wear & tear
  • Failures or breakages due to misuse, neglect, or intentional damage
  • Things we don’t manufacture ourselves 

Email support@stabbylabs.com to submit a warranty claim. Please allow 48 hours for a response from a Stabby Labs team member.

The Stabby Labs Team

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Email Us: support@rdltc.com

Mon-Fri: 9:00 am - 5:00 pm (PT)

SHIPPING

Free shipping within the USA! International orders will be calculated at checkout.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. 

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

Items returned within 10 days of their original delivery date in same as new condition will be eligible for a full refund. 

Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns.

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Temporary Free Shipping in USA 

When will my order ship?

All orders will leave our warehouse within 1-2 business day (M-F) of placing your order, unless the item is backordered.

Where is my tracking number?

Once an item is ordered, you will receive an email confirmation. At this point, your order has been received, but it has not been boxed up. Once shipped, you will receive a second email containing a tracking number. Most tracking numbers will not update until 24 hours after you receive them.

How long does shipping take?
Once you receive a tracking number, your item should arrive within 2-4 business days with USPS First Class Mail. You may opt for USPS Priority Mail which delivers within 1-3 business days. We ship from Southern California, so states/cities closer to our origin will be delivered in the earlier part of the window.


Do you offer international shipping?
Yes, we can ship our product internationally. However, shipping rates outside of the United States will be higher at this time.


What happens if my item breaks during shipping?
In the unlikely event you receive a damaged or defective item, we will replace it at no cost. Notify our support team within 72 hours of delivery with an order number and a photo of the packaging and damaged item(s). We'll take care of the rest.
Don't throw anything away until you're contacted by our support team (support@stabbylabs.com)! In the event you're asked to ship a package back, we will always provide a prepaid return shipping label.